Medela offers a wide range of services
We place great emphasis on the quality of our products and developed solutions. The quality characteristics of Medela company philosophy include:
- Qualified employees who continually undergo further training.
- Employees who exchange information between production sites, sales partners, research institutes and customers.
- This is reflected in our expert advice and prompt customer service.
Call on us when you have concerns in the following fields:
Service & Repair
- Both on our world wide and regional service sites we assist you with technical enquiries. Call on us to perform routine maintenance checks, safety checks and – if necessary – repair Medela products.
- If you would like to know which devices can be repaired in your region or ask for a quote, please contact your local sales office.
- All our work is carried out in accordance with the ISO13485 standard.
Training & Education
- We conduct internal and external service trainings for service technicians of our subsidiaries and partners.
- Contact your local sales office to learn about dates or schedule a specific training course.
- Should you be unhappy or have questions about the identity, quality, durability, reliability, safety, effectiveness, or performance of a device, talk to your local sales office. They are here to make sure you are fully satisfied with your product and assist you in solving every problem that may arise.
- Contact the local Medela representative if you have any queries, need background materials, research document or support in solving a specific problem around suctioning, vacuum pumps, vacuum delivery, negative pressure wound therapy or fluid collection management.
Contact your local sales office